We keep it working. You keep your time.
After launch, we watch the work, fix what breaks, and adjust the workflow when your business changes. It’s part of the $249/month service.
No payment until after we agree on the plan.Prefer to talk first? Schedule a Call with Josh
What ongoing care covers
Monitoring the work
We check that the work is running and the results look right. Coverage and service hours are agreed before launch; overnight runs don’t mean round-the-clock human support.
Resolving problems
Technical failures come to us. Business questions come to you, with what arrived and what decision is needed.
How we handle a failure
- Contain it. Hold affected work and establish what already happened.
- Investigate it. Check the input, connection, rules, and result.
- Repair and test it. Fix the workflow and test affected cases before resuming.
- Verify it. Confirm the outcome, and check the original action didn’t already succeed, so a repair doesn’t create a duplicate.
Some actions, like a sent email, can’t be reversed. We agree those limits during scoping. If a provider outage, revoked access, or a missing decision blocks recovery, we explain what’s needed next.
Adapting to agreed changes
Logins expire, fields change, and your rules evolve. Ordinary maintenance and tuning are included. A new job or a material expansion is priced before work begins.
Know what happened without checking every step.
How and how often you hear from us is agreed before launch.
Hand over the job and the upkeep.
No payment until after we agree on the plan.Prefer to talk it through? Schedule a Call with Josh